Regulatory Affairs

Aerial view of Oakville

Oakville Hydro's rates and services are regulated by the Ontario Energy Board, an independent Ontario provincial government agency. Oakville Hydro, at any time, may have one or more applications before the Ontario Energy Board (OEB), and may also be participating in other proceedings initiated by the Ontario Energy Board.

Active Ontario Energy Board Applications
On August 17, 2023, Oakville Hydro filed its annual electricity distribution rate application for rates effective January 1, 2024. To view Oakville Hydro's electricity rate application, click here.

Oakville Hydro's 2022 Electricity Distributor Scorecard
The electricity distributor scorecard was introduced by the OEB to measure how well Ontario's electricity distributors are performing. To view Oakville Hydro's electricity distributor scorecard, click here.

For information about electricity distributor scorecards, please visit the OEB's website

Tariff of Rates and Charges, Effective January 1, 2024
On December 14, 2024, the Ontario Energy Board approved Oakville Hydro’s Tariff of Rates and Charges effective January 1, 2024. To view the Tariff, click here

Oakville Hydro Electricity Distribution Inc.’s Licence
Oakville Hydro is licenced by the Ontario Energy Board to distribute electricity in the Town of Oakville. To view Oakville Hydro’s distribution license, click here. As a condition of license, Oakville Hydro is required to comply the following Codes (collectively the “Codes") approved by the Board.

a) the Affiliate Relationships Code for Electricity Distributors and Transmitters;
b) the Distribution System Code;
c) the Retail Settlement Code; and 
d) the Standard Supply Service Code.

To view a copy of these codes, please visit the Ontario Energy Board’s website.

Conditions of Service
Oakville Hydro’s Conditions of Service document describes our operating practices and connection policies. Oakville Hydro is required to comply with its Conditions of Service but may waive a provision of its Conditions of Service in favour of a customer or potential customer. To view Oakville Hydro’s Conditions of Service, click here.

Ontario’s System-Wide Electricity Supply Mix: 2022 Data
On September 12, 2022, the Ministry of Energy provided information regarding Ontario’s 2021 system-wide electricity supply mix data to electricity suppliers. The supply mix is the combination of power sources used to generate electricity in Ontario. To view Ontario’s 2022 system-wide supply mix, click here