Understanding Your Bill

People reviewing their bills

The format of your bill is mandated by the Ministry of Energy, Northern Development and Mines.

The more you know about electricity rates, the easier it will be to make informed decisions about your energy usage or whether your pricing plan is meeting your needs.

Your electricity bill

Oakville Hydro delivers electricity to your home or business and issues your bill. The bill includes the costs for the electricity that you use, the services Oakville Hydro provides, as well as other costs. Scroll down to get a better understanding of what's included in your monthly bill, as well as bill samples for the different types of rates (TOU, ULO and Tiered) for commercial and residential plans.

Residential and small business

If you’re a residential or small business customer, you can choose to switch between Time-of-Use (TOU), Tiered, and Ultra-Low Overnight (ULO) prices. Scroll down to view bill samples for each pricing plan.

Image
Bill Sample TOU
Image
Bill Sample Tiered
Image
Bill Sample ULO

Commercial business & general services

Scroll down to view commercial and general services bill samples.

Image
Bill Sample Commercial 2026
Image
Bill Sample General Services less than 1k
Image
Bill Sample General Services over 1k