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Customer Satisfaction Survey
Oakville Hydro is conducting a satisfaction survey with its customers to gather feedback on various issues, such as customer communications and service satisfaction, among others.
Oakville Hydro has partnered with UtilityPULSE to conduct its 2024 Customer Satisfaction Survey. Beginning in early October, customers who have been selected randomly could receive a call or an email invitation from UtilityPULSE asking you to participate in the survey.
UtilityPULSE is a reputable opinion research company that has conducted surveys on behalf of utilities across the province for over 25 years.
The survey takes approximately 10 minutes of your time, and we would greatly appreciate your participation. The satisfaction survey is an important tool that helps Oakville Hydro gauge the effectiveness of our various services - what we're doing well and where we might better focus attention to improve our service delivery.