Alert
Unfortunately, we are not able to proceed with your registration if you do not have the power to enter your company into a legally binding agreement with Oakville Hydro.
The OER is provided to eligible customers, including households, farms, long-term care homes, small businesses, retirement residences, common areas in condominiums and apartments and mobile home parks. Effective November 1, 2024, the OER provides eligible consumers with a 13.1% rebate from the province on the subtotal of their electricity bill. The rebate is automatic and automatically appears on electricity bills as a separate line item.
To learn more about the OER, visit the Ontario Energy Board website at this link.
Residential and Small Business Customers
If you have a residential or small business (general service less than 50 kW) account with Oakville Hydro, you do not need to do anything. You will automatically receive the Ontario Electricity Rebate.
Multi-Unit Complexes, Long-Term Care Facilities, Retirement Residences, Common Areas in Condominiums and Apartments, Mobile Home Parks
If you are not receiving the Ontario Electricity Rebate and you think that you may be eligible, please read the Notice of Eligibility carefully.
If you are eligible, please complete the Notice of Eligibility and return it to us right away so that you can start receiving the Ontario Electricity Rebate as soon as possible.
Have additional questions? Please contact us at customerservice@oakvillehydro.com or contact Customer Service at 905-825-9400 (Monday to Friday, 8:30 AM to 4:30 PM).